I just hope these services protect the customer as much as the artist. For every artist who's had issues with chargebacks and the like, there are also customers who comission, pay all or part up front, and then hear nothing. So in order not to be left with no recourse, they do a chargeback before the time to do so runs out. In a number of cases, the artist then complains that they'd started the piece. I hope there is a provision to include specified deadlines in the commission and if those aren't met, the customer can then be refunded regardless of the artist's wishes.
I just hope these services protect the customer as much as the artist. For every artist who's had issues with chargebacks and the like, there are also customers who comission, pay all or part up front, and then hear nothing. So in order not to be left with no recourse, they do a chargeback before the time to do so runs out. In a number of cases, the artist then complains that they'd started the piece. I hope there is a provision to include specified deadlines in the commission and if those aren't met, the customer can then be refunded regardless of the artist's wishes.