Well, here's a topic near and dear to my heart -- the frequent cause of 3H: heartache, heartburn and headaches.
Okay, where to begin?
I pay approximately $300 a month, give or take a few dollars here and there (not counting electricity for the necessary cooling in the summer months) to keep the kittyfox.net systems up 24/7/365 and connected to the net at 2/3 of a T1 (I have symmetrical 1040k service, where a T1 is approximately 1540k). This rate includes my block of 32 IPs... each IP costing me an additional $2 per month to rent. My router/DSL 'modem' was an external, one-time cost.
As Aureth has stated, reliability on my line is questionable at best sometimes. My ISP, which has always been very good and very responsive to my needs, had me on an SDSL line from the now-defunct Northpoint Communications. When Northpoint became bankrupt, their service providers pulled the plug and in doing so isolated my networks from the rest of the world -- along with many thousands of other customers. The resulting downtime was inevitable -- I had no advance warning, and the order and provisioning of a DSL circuit is typically on the order of 30 days. I was lucky to be brought up on a new circuit at 16 days. After that, I suffered sporadic failures on the line from routing loops (that was fixed in one day) and then from a hard short on my line that never was located and seems to have healed itself (I'm waiting for the summer humidity to come back and cause it to begin shorting again, in which case I begin the Trouble Ticket Dance once again).
The rule of hosting is thus: You can have it fast, you can have it cheap, you can have it reliable. Pick any two.
DSL does accord you great speeds, and when you pay for business-class service you get a fair shake. But it is still not on the order of what you get service-wise if you order a true T1. And if anybody tells you that you can get a true T1 in the neighborhood of what I'm paying per month, I've got some oceanfront property in Arizona to sell you. I'll even through in the bridge if the price is right, no extra charge.
The T1s have been and will continue to be (for the forseeable future) the bread and butter of the Telecommunications world for the Regional Bell Operating Company (RBOC, examples are US West, SBC, Pacific Bell, Ameritech and others) in your area. They are relatively cheap for the RBOC to maintain and provision, they're easy to troubleshoot, all the techs in HiCap (High Capacity Services) are familiar with them, and they're just a proven technology. T1s were developed in the '50s for digital trunking service between central offices, and just gradually expanded. They're a defacto standard, and rightly so.
The average company is paying approximately $1100 a month (or more) for a true clear-channel T1 to be delivered into their building, as well as for service from the ISP. Approximately half to three-quarters of that cost is the cost of the line service itself, the rest is the cost of the ISP putting TCP/IP onto that line and providing you access to the 'net proper. Consumer-class DSL cannot, and never will replace a T1, even when it's billed as "business-class." T1 circuits receive a higher priority in the service department of the RBOC, because they bring in so much more money. DSL lines are looked down upon and often "forgotten" by techs because they are simply dry copper lines being leased to what the RBOC perceives as an intruder and threat -- the Competitve Local Exchange Carrier (CLEC -- examples are Northpoint, Verizon, Speakeasy, Rhythms Netconnections and others). The RBOC hates the CLECs. The RBOC absorbed the expense of laying all those phone lines, of markerting services, of maintaining the lines and repairing them as growth continued, of installing new service cards into their switches, of coping with the explosive increase in demand for connectivity over the last decade. Now, from the RBOC's point of view, they're being forced to lease those lines at "Fair market value" to some interloper. So, the interloper's tickets are placed in a lower class of service. This is a common occurence: lawsuits are continuously being filed (and rightly so) by the CLECs against the RBOCs for breaching Terms of Service, Service Level Agreements and lots of other service-related contractual betrayals. What is also important to remember is that T1 facilities, even in this day and age, don't frequently share the same space as voice lines, due to interference that can be generated between the two types, and the mentality that the real money-maker circuits must be protected. Equipment for troubleshooting is plentiful and cheap, response times are short because it's easy to find somebody who is familiar with the technology (and, again, it's "Free money" to the telco), and heck... these days the SmartCards are even including their own diagnostic hardware, so half the time the telco knows what's wrong before they even do a truck roll. With DSL this isn't the case. The wires aren't preconditioned or maintained nearly as well as the pairs designated for T-carrier service, they're in many different environments, equipment isn't cheap or plentiful, each CLEC uses a different brand of equipment and thus requires Yet More Hardware (unlike T-carrier service, which is standardized, xDSL is still under control of the manufacturers and thus the equipment rarely interoperates from brand to brand) to do troubleshooting, etc etc etc ad nauseum.
So, to cut to the chase: if somebody has money they want to blow, and want to be able to provide a truly fast, reliable solution for hosting, they should colocate equipment at an ISP that specializes in that sort of business. They have all the facilities necessary - redundant links to the net, physical access control, HVAC that surpasses requirements, UPS and generator systems to protect power and more (they may even have a firewall or three in place that you can gain some protection from).
The problem with this is that people who desire to do this sort of hosting (furry fans, in this case) rarely have the pockets to procure equipment and rackspace. In this case, just purchasing web space (in the way Aureth has done for Flayrah) is a better solution. It's cheaper each month, and the initial outlay of capital and time is considerably less as you don't have to buy/build a system to run off of. When you take into account that DSL providers are dropping like flies right now, colocating or renting service space becomes an even more attractive solution -- you just never know when your connectivity provider is going to go bye-bye.
For myself, well, I wanted DSL to have fast access to the internet. It was just a happy coincidence that I can get a symmetrical connection for a few dollars more a month than an asymmetrical connection, so I do favors for my friends and coworkers and host sites off my equipment because it makes them happy and helps me justify the $3,600 I lay out a YEAR to have zippy access to the net.
Now, on the topic of the people who utilize these services... I won't pull any punches. They're spoiled. A good portion of these people are laboring under the misconception that they are entitled to these services, that somebody out there should just put up a machine for them to host off of and not complain or ask for any assistance or form of reimbursement. Even I charge for my services, if only just enough to maintain the presence of the respective domain names in the global DNS tablespace. Speaking from experience as a BBS system operator of an eight-lined BBS, a pseudo-ISP operator in my free time (I've also managed ISPs professionally, and currently work as a network engineer for a large educational institution that spans North America), users simply have no concept of the blood, sweat, tears and money that goes into providing these services. People like Tigerwolf (who provides and manages Tigerden) are a godsend and should be thanked profusely for their generosity and patience. However, they rarely --if ever-- are. I was at a convention a year or so ago where there was no "Internet Room", and people had the audacity to kvetch that Tigerwolf (or somebody like him) wasn't there to set up services so these idiots could MUCK from a con. I mean, how dare Tigerwolf take a break from travelling the continental US with his terminals packed in a van to provide Internet services to Furry cons?! I've also heard complaints about the speed of Internet access in the 'net Room at various cons -- never mind it doesn't have to be there at all. It should just be there.
With attitudes like that, I'm surprised he does it at all. I wouldn't.
So when somebody gets sick of fighting the bills, the belittlement for any problems that occur (that are often out of their hands, like providers going Chapter Eleven, or hard drive crashes, or power outages that result in the server being unavailable) and drops out of the arena, I'm saddened but utterly unsurprised. These people are doing it out of the goodness of their hearts, with little to no financial reimbursement for their time and effort, on their spare time (that time between work and sleep that can rapidly seem almost mythical to professionals).
So the next time you hear somebody complaining about Furnation's downtime, or how slow it is (Hosting that many sites, with that amount of graphical content, with that popularity is bound to cause utilization problems)... give them a good quick slap across the face and remind them that this is not a right but a free service being provided by some overworked soul who deserves to have some slack cut to them, and if it bothers them so much they can go pay to have their content hosted. After paying $19.95 a month (and receiving complaints fro the hosting service about the amount of traffic they generate if they're even remotely popular and graphic-oriented), I guarantee they'll have a new appreciation.
Well, here's a topic near and dear to my heart -- the frequent cause of 3H: heartache, heartburn and headaches.
Okay, where to begin?
I pay approximately $300 a month, give or take a few dollars here and there (not counting electricity for the necessary cooling in the summer months) to keep the kittyfox.net systems up 24/7/365 and connected to the net at 2/3 of a T1 (I have symmetrical 1040k service, where a T1 is approximately 1540k). This rate includes my block of 32 IPs... each IP costing me an additional $2 per month to rent. My router/DSL 'modem' was an external, one-time cost.
As Aureth has stated, reliability on my line is questionable at best sometimes. My ISP, which has always been very good and very responsive to my needs, had me on an SDSL line from the now-defunct Northpoint Communications. When Northpoint became bankrupt, their service providers pulled the plug and in doing so isolated my networks from the rest of the world -- along with many thousands of other customers. The resulting downtime was inevitable -- I had no advance warning, and the order and provisioning of a DSL circuit is typically on the order of 30 days. I was lucky to be brought up on a new circuit at 16 days. After that, I suffered sporadic failures on the line from routing loops (that was fixed in one day) and then from a hard short on my line that never was located and seems to have healed itself (I'm waiting for the summer humidity to come back and cause it to begin shorting again, in which case I begin the Trouble Ticket Dance once again).
The rule of hosting is thus: You can have it fast, you can have it cheap, you can have it reliable. Pick any two.
DSL does accord you great speeds, and when you pay for business-class service you get a fair shake. But it is still not on the order of what you get service-wise if you order a true T1. And if anybody tells you that you can get a true T1 in the neighborhood of what I'm paying per month, I've got some oceanfront property in Arizona to sell you. I'll even through in the bridge if the price is right, no extra charge.
The T1s have been and will continue to be (for the forseeable future) the bread and butter of the Telecommunications world for the Regional Bell Operating Company (RBOC, examples are US West, SBC, Pacific Bell, Ameritech and others) in your area. They are relatively cheap for the RBOC to maintain and provision, they're easy to troubleshoot, all the techs in HiCap (High Capacity Services) are familiar with them, and they're just a proven technology. T1s were developed in the '50s for digital trunking service between central offices, and just gradually expanded. They're a defacto standard, and rightly so.
The average company is paying approximately $1100 a month (or more) for a true clear-channel T1 to be delivered into their building, as well as for service from the ISP. Approximately half to three-quarters of that cost is the cost of the line service itself, the rest is the cost of the ISP putting TCP/IP onto that line and providing you access to the 'net proper. Consumer-class DSL cannot, and never will replace a T1, even when it's billed as "business-class." T1 circuits receive a higher priority in the service department of the RBOC, because they bring in so much more money. DSL lines are looked down upon and often "forgotten" by techs because they are simply dry copper lines being leased to what the RBOC perceives as an intruder and threat -- the Competitve Local Exchange Carrier (CLEC -- examples are Northpoint, Verizon, Speakeasy, Rhythms Netconnections and others). The RBOC hates the CLECs. The RBOC absorbed the expense of laying all those phone lines, of markerting services, of maintaining the lines and repairing them as growth continued, of installing new service cards into their switches, of coping with the explosive increase in demand for connectivity over the last decade. Now, from the RBOC's point of view, they're being forced to lease those lines at "Fair market value" to some interloper. So, the interloper's tickets are placed in a lower class of service. This is a common occurence: lawsuits are continuously being filed (and rightly so) by the CLECs against the RBOCs for breaching Terms of Service, Service Level Agreements and lots of other service-related contractual betrayals. What is also important to remember is that T1 facilities, even in this day and age, don't frequently share the same space as voice lines, due to interference that can be generated between the two types, and the mentality that the real money-maker circuits must be protected. Equipment for troubleshooting is plentiful and cheap, response times are short because it's easy to find somebody who is familiar with the technology (and, again, it's "Free money" to the telco), and heck... these days the SmartCards are even including their own diagnostic hardware, so half the time the telco knows what's wrong before they even do a truck roll. With DSL this isn't the case. The wires aren't preconditioned or maintained nearly as well as the pairs designated for T-carrier service, they're in many different environments, equipment isn't cheap or plentiful, each CLEC uses a different brand of equipment and thus requires Yet More Hardware (unlike T-carrier service, which is standardized, xDSL is still under control of the manufacturers and thus the equipment rarely interoperates from brand to brand) to do troubleshooting, etc etc etc ad nauseum.
So, to cut to the chase: if somebody has money they want to blow, and want to be able to provide a truly fast, reliable solution for hosting, they should colocate equipment at an ISP that specializes in that sort of business. They have all the facilities necessary - redundant links to the net, physical access control, HVAC that surpasses requirements, UPS and generator systems to protect power and more (they may even have a firewall or three in place that you can gain some protection from).
The problem with this is that people who desire to do this sort of hosting (furry fans, in this case) rarely have the pockets to procure equipment and rackspace. In this case, just purchasing web space (in the way Aureth has done for Flayrah) is a better solution. It's cheaper each month, and the initial outlay of capital and time is considerably less as you don't have to buy/build a system to run off of. When you take into account that DSL providers are dropping like flies right now, colocating or renting service space becomes an even more attractive solution -- you just never know when your connectivity provider is going to go bye-bye.
For myself, well, I wanted DSL to have fast access to the internet. It was just a happy coincidence that I can get a symmetrical connection for a few dollars more a month than an asymmetrical connection, so I do favors for my friends and coworkers and host sites off my equipment because it makes them happy and helps me justify the $3,600 I lay out a YEAR to have zippy access to the net.
Now, on the topic of the people who utilize these services... I won't pull any punches. They're spoiled. A good portion of these people are laboring under the misconception that they are entitled to these services, that somebody out there should just put up a machine for them to host off of and not complain or ask for any assistance or form of reimbursement. Even I charge for my services, if only just enough to maintain the presence of the respective domain names in the global DNS tablespace. Speaking from experience as a BBS system operator of an eight-lined BBS, a pseudo-ISP operator in my free time (I've also managed ISPs professionally, and currently work as a network engineer for a large educational institution that spans North America), users simply have no concept of the blood, sweat, tears and money that goes into providing these services. People like Tigerwolf (who provides and manages Tigerden) are a godsend and should be thanked profusely for their generosity and patience. However, they rarely --if ever-- are. I was at a convention a year or so ago where there was no "Internet Room", and people had the audacity to kvetch that Tigerwolf (or somebody like him) wasn't there to set up services so these idiots could MUCK from a con. I mean, how dare Tigerwolf take a break from travelling the continental US with his terminals packed in a van to provide Internet services to Furry cons?! I've also heard complaints about the speed of Internet access in the 'net Room at various cons -- never mind it doesn't have to be there at all. It should just be there.
With attitudes like that, I'm surprised he does it at all. I wouldn't.
So when somebody gets sick of fighting the bills, the belittlement for any problems that occur (that are often out of their hands, like providers going Chapter Eleven, or hard drive crashes, or power outages that result in the server being unavailable) and drops out of the arena, I'm saddened but utterly unsurprised. These people are doing it out of the goodness of their hearts, with little to no financial reimbursement for their time and effort, on their spare time (that time between work and sleep that can rapidly seem almost mythical to professionals).
So the next time you hear somebody complaining about Furnation's downtime, or how slow it is (Hosting that many sites, with that amount of graphical content, with that popularity is bound to cause utilization problems)... give them a good quick slap across the face and remind them that this is not a right but a free service being provided by some overworked soul who deserves to have some slack cut to them, and if it bothers them so much they can go pay to have their content hosted. After paying $19.95 a month (and receiving complaints fro the hosting service about the amount of traffic they generate if they're even remotely popular and graphic-oriented), I guarantee they'll have a new appreciation.
-Feren
-Feren
"We use them for divine retribution."